Legal

Privacy Policy

Last updated: January 2026. This Privacy Policy explains how Rakan Al-Amad ("I", "me", "my") collects, uses, and protects information submitted through this website. By using this site or submitting a contact form, you agree to the practices described below.

1. Introduction

I am committed to protecting your personal data and respecting your privacy. This policy applies to all personal information collected through this website, including via the contact form. I take data protection seriously and handle all personal information in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) where applicable.

2. Information We Collect

When you submit the contact form on this website, the following information may be collected:

Full name
Email address
Contact phone number
Service of interest and project type
Project details and any other information you choose to provide

I do not collect sensitive personal data (such as health information, financial account details, or identity documents) through this website.

3. Legal Basis for Processing

I process your personal data on the following legal bases:

Consent — you voluntarily submit your information through the contact form
Legitimate interests — to respond to enquiries, provide services, and maintain business records
Contractual necessity — where a professional engagement is established, processing is necessary to fulfil the agreed scope of work

4. How We Use Your Information

Information you submit is used solely for the following purposes:

Responding to your enquiry and assessing your project requirements
Communicating about services, proposals, and timelines
Delivering agreed digital marketing services
Sending relevant follow-up communications where you have indicated interest
Maintaining accurate business records as required by law

Your information will not be used for unsolicited marketing or sold to any third party.

5. Data Sharing and Third Parties

Your personal data is not sold, rented, or shared with third parties for their own marketing purposes. Limited sharing may occur with:

Formspree — the form submission service used to securely receive and forward contact enquiries. Formspree processes data in accordance with its own privacy policy
Professional service providers — such as accountants or legal advisors, only where strictly necessary and under confidentiality agreements
Legal authorities — where required by law or to protect legal rights

6. Data Retention

Personal data submitted through the contact form is retained for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Enquiries that do not result in a professional engagement are typically deleted within 12 months. Data relating to active or completed client engagements may be retained for up to 5 years for legal and accounting purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights in relation to your personal data:

Right of access — to request a copy of the personal data held about you
Right to rectification — to request correction of inaccurate or incomplete data
Right to erasure — to request deletion of your data where it is no longer necessary
Right to restrict processing — to request that processing of your data be limited in certain circumstances
Right to data portability — to receive your data in a structured, machine-readable format
Right to object — to object to processing based on legitimate interests

To exercise any of these rights, please contact me at rakanmarketing01@gmail.com. I will respond within 30 days.

8. Data Security

I take reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Form submissions are transmitted securely via Formspree's encrypted service. However, no method of electronic transmission or storage is 100% secure, and I cannot guarantee absolute security.

9. Cookies and Tracking Technologies

This website does not use cookies, tracking pixels, or analytics tools that collect personal data about visitors. No third-party advertising scripts or tracking technologies are embedded on this site. If this changes in future, this policy will be updated accordingly and visitors will be notified.

10. Contact Form and Inquiry Data

Data submitted through the contact form is processed by Formspree and forwarded to my email address. Formspree acts as a data processor on my behalf. Submitted enquiries are stored in my email inbox and may be referenced in ongoing communications. Data is not shared beyond what is necessary to respond to and fulfil your enquiry.

11. Payment Information

This website does not collect or process payment information directly. Payments for services are handled through bank transfer or PayPal. Payment details are exchanged securely outside of this website, via invoices sent directly to clients. I do not store credit card or banking information.

12. International Data Transfers

This website is operated from Jordan. If you are submitting information from outside Jordan, your data may be transferred to and processed in Jordan or in other countries where service providers (such as Formspree) operate. I take reasonable steps to ensure that such transfers are made in compliance with applicable data protection laws and that your data remains protected.

13. Children's Privacy

This website is intended for use by professionals and businesses. I do not knowingly collect personal data from individuals under the age of 18. If you believe that a minor has submitted personal data through this site, please contact me immediately at rakanmarketing01@gmail.com and I will take steps to delete such information promptly.

14. Third-Party Websites

This website may contain links to external websites, including social media profiles. I am not responsible for the privacy practices or content of those third-party sites. I encourage you to review the privacy policy of any external site you visit. Links to third-party platforms are provided for convenience only and do not constitute endorsement.

15. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in services, legal requirements, or data handling practices. The date at the top of this page indicates when the policy was last revised. Continued use of this website following any updates constitutes acceptance of the revised policy. I recommend reviewing this page periodically.

16. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact me at:

Email: rakanmarketing01@gmail.com
Phone: +962-790111200
Location: Amman, Jordan

I aim to respond to all privacy-related enquiries within 5 business days.